From Hackathon to Help System
Jared Morgan shares a case study about the approach he took to implement Embedded Help in a product not designed to support it.
About Jared Morgan
Jared Morgan (Ladbrokes) is equal parts Certified Scrum Product Owner and Technical Writer. He uses skills gained through writing documentation to help him scope and plan software projects with an emphasis on effective feature communication. Jared spreads his spare time contributing to open source documentation projects, co-hosting podcasts, and beta testing digital pinball.